Two Tiny Wires

It is amazing how such a big part of your daily life depends on two tiny wires encased in some black plastic material; the telephone line.
Mine was giving me all kinds of grief with lots of noise and slooooow, oh so slow Internet connection, till suddenly it gave up. How that happened I don't know, but the result was no telephone and by the same measure, no Internet access.
Calling The Company to complain involves, in my case, a trip down the hill to the public phone in front of the tienda. There, with buses roaring by and the local population of ill assorted mutts eyeing you warily, you make your case to some female in an office in Mexico City who will then promise that a person will be attending to your problems soon, and would there be somebody at the house when the person arrives ?
YES, you say, and then the game starts of you waiting all day and no repair person showing up.
Next day you brave the hill and the buses and the mutts and call again and the same result.
It took a week and a day for a repair that took all of 45 minutes to do, and that included a couple of breaks.
Now I am back online and wondering at the fragility of the tiny wires and my dependency on them.